Privacy Policy

1. Introduction

Meithiran Learning Community ("MLC", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, phone number when you create an account
• Profile Information: Professional background, skills, interests for learners and mentors
• Communication: Messages, feedback, and support inquiries
• Payment Information: Transaction details (processed securely, we don't store full payment credentials)
• Lead Information: Contact details when you express interest through forms

2.2 Information Collected Automatically

• Device information (browser type, operating system)
• Usage data (pages visited, features used)
• IP address and location data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information to:

• Provide and improve our services
• Process enrollments and manage your account
• Facilitate mentor-learner connections
• Send communications about programs and updates
• Process payments and maintain records
• Ensure platform security and prevent fraud
• Comply with legal obligations
• Analyze usage to improve our offerings

4. Information Sharing

We may share your information with:

• Mentors: Learner information necessary for program delivery
• Partners: Limited information for AEP project collaboration
• Service Providers: Third parties who help operate our platform
• Legal Requirements: When required by law or to protect rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal requirements)
• Portability: Request transfer of your data
• Objection: Object to certain processing of your data
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences
• Authenticate your sessions
• Analyze platform usage
• Improve user experience

You can control cookies through your browser settings.

8. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law. Account data is retained while your account is active and for a reasonable period thereafter.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

For questions about this Privacy Policy or our data practices, contact us at:

Email: [email protected]
Address: First Floor, 78, Bakthapuri St, Anna Nagar, Kumbakonam, Tamil Nadu 612001